Company Overview:

Ezewun Limited is a rapidly growing UK-based start-up at the forefront of innovation in the technology sector. We specialize in providing cutting-edge solutions in information technology, eCommerce, healthcare, and recruitment industries. Our collaborative environment fosters creativity, innovation, and professional growth.

• Location: Coventry, UK
• Industry: Information Technology
• Salary: £27,600 per annum
• Position Type: Full Time, Permanent
• Date: March 22, 2024
• Job Title: Customer service supervisor (Hybrid Role)
• Start Date: December 2, 2024

Key Responsibilities:

To be successful on this role, you must have:

• Call and contact centre occupations receive and respond to telephone calls from potential clients and existing customers regarding the products and services offered by an organisation
• answers incoming telephone calls from existing or prospective customers
• interviews caller to establish the nature of any complaint or the requirements of the client
• informs existing and potential customers on any immediate action to be taken, and refers the matter to a more senior member of staff if necessary
• advises on services available and sells additional products or services
• maintains details of calls received, the action taken as a result of a call and updates customer database as required

What we are looking for:

• There are no formal academic entry requirements, although many employers expect candidates to possess GCSEs/S grades. Training is typically provided on-the-job, supplemented by specialist short courses.

Send your CV/Application to: careers@ezewun.co.uk